Cancellation Policy 
A  24-hour notice is required for cancellations and full appointment fee is charged with less than a 24-hours notice. A 48-hour notice is preferred so we may accommodate another client if possible. . Cancellations should only be done by phone or via the reminder email received 48-hours prior to your appointment.  Do not use social media for cancellations. 

Returns / Refunds
Your satisfaction is very important and every effort will be made to ensure this.  Store credit will be issued for most product returns within 30-days of purchase. We regret some products can not be returned.  Gift cards/certificates are non-refundable. 

Questions

Please call +1 (978) 667-0225 or e-mail hello@nvieskincare.com with any questions you may have regarding our policies at any time.